FAQ

Frequently Asked Questions (FAQ)

1. What type of products do you sell?
We offer a variety of digital products including eBooks, logos, planners, invitations, and other creative templates for personal or business use.

2. How will I receive my purchase?
After completing your payment, you’ll be redirected to a Thank You page where you can instantly download your product.

3. Do you offer refunds?
Due to the digital nature of our products, all sales are final and non-refundable. Please read the product descriptions carefully before purchasing.

4. Can I use the products for commercial purposes?
Usage rights vary depending on the product. Please refer to the product description or contact us directly for licensing information.

5. I didn’t get my download. What should I do?
If you didn’t see the download link on the Thank You page or had any issues, feel free to contact us at support@avaplaza.com and we’ll be happy to help.

6. Can I customize the templates I purchase?
Yes! Most of our templates are fully editable. Be sure to check the product description for the file type and compatible software required.